Privacy Policy


Effective date: August 09, 2018


The security and confidentiality of your data is our top priority. Vacentras Uab collects and uses your personal data exclusively within the framework of the provisions of the data protection legislation of the Federal Republic of Germany. Hereinafter, we present the type, scope and purpose of the collection and use of personal data when using our app. You can access this declaration at any time on our website at http://scannerio.com/en/privacy.html


1. Responsible unit/contact


If you have any questions or suggestions regarding data protection, please do not hesitate to contact us at info@scannerio.com.


2. Subject of data protection


The subject of data protection is personal data. Under Section 3(1) of the German Data Protection Act (BDSG) such data include individual information on personal or factual circumstances of a certain or determinable private individual. This includes, for instance, details such as the name, e-mail address or telephone number, or usage data, if applicable. Usage data are such data that are required or created in order to use the Scanner IO app, such as details on the start, end and scope of the usage of our app.


3. Collection and use of data


Automatic data collection: when accessing Vacentras Uab apps, our apps automatically send data for technical reasons. The following data are stored separately from other data that you may send to Vacentras Uab under certain circumstances:


Date and time of the accessp

Operating system usedp

URL of the website visited previouslyp

Volume of data sent

These data are stored for technical reasons only.

4. App permissions


App use the following permissions:


Access to the camera: The App requires access to the camera in order to enable you to scan pictures with the camera


Permission for calendar: If you want to use calendar based proposals for smart naming you can optionally allow this permission.


Permissions for contacts: If you would like to use your contacts for sending scans you can optionally allow this permission.


Permission for location: If you want to use location based proposals for smart naming you can optionally allow this permission.


Permission for Push Notifications: Optional you can allow the app to send push notifications, e.g. for reminders.


Mobile Data: Optional permission to use the mobile data network for uploading your files to the cloud storage service of your choice.


5. Data provided by the user


We need data and, where applicable, additional information from you in order to respond to your queries, suggestions and criticism, and in order to detect technical faults, abuse and illegal use of our services. In addition, you can also provide additional personal data (e.g. details about your device type, language settings, use of iCloud etc.] on a voluntary basis. If you are using the App function “Contact Support” the following data will be transmitted and a text file with information about crashes and errors will be attached. Excluding your email address all data can be edited before it is send to us.


User ID


Bundle ID


App Version and purchase (if any)


Device Information


Camera configuration


Language Settings


Cloud status


Autoupload status


OCR status and languages


Only such data that is required for the execution of the agreement and provision of our services is mandatory, i.e. must be provided. This includes the following information:


In the case that the “Pro” functionality cannot be restored after an update we will need the invoice which has been sent to you by the App Store at the time of purchasing the upgrade.


6. Disclosure of data


We do not disclose your personal data to third parties without having informed you in advance and having obtained your consent. Only in the following exceptions we may disclose your personal data to third parties without having notified you in advance:


Insofar as it serves to determine any illegal use of our website or the app or criminal prosecution, personal data may be disclosed to law-enforcement authorities and, in the event of specific indications of the existence of legal violations, to damaged third parties, if applicable. The disclosure of data may also occur if it serves to enforce general terms and conditions or other agreements. Furthermore, we are legally obligated to disclose information to certain public offices on their request, including law enforcement bodies, authorities which may impose fines and fiscal authorities.


Occasionally, we require external agencies and service providers for the provision of services. In such cases, the information is disclosed to these companies or persons for further processing. These external service providers are carefully selected by us and regularly assessed in order to ensure that your privacy is protected. The service providers may use personal data exclusively for the purposes stated by us in observance with this data protection declaration.


Within the framework of the development of our business, the structure of Vacentras Uab may change. The legal form may be changed and subsidiaries or holdings established, purchased or sold. For such transactions, customer data are disclosed along with the part of the company that is to be transferred. Whenever personal data are disclosed to third parties, in the above scope, we will ensure that the transmission takes place in accordance with this data protection declaration and the relevant data protection laws.


7. Deletion of your data


Insofar as your data is no longer required for the above purposes, it is deleted. In the event that data needs to be stored for legal reasons, it is blocked instead. The data will then no longer be available for further use.


8. Purchases


Information about the auto-renewable nature of the Premium Subscription Scanner IO


Every time in a week you can reach your updated premium reports and if you want to continue getting premium reports, your subscription should be continued.


Subscription periods are 1 week with 3 days of trial, 1 month with 7 days of trial and 12 months without trial. Every 1 week / 1 month / 12 months your subscription renews.


1 week subscription price is $7.99.


1 month subscription price is $3.99.


12 months subscription price is $23.88.


Payment will be charged to iTunes Account at confirmation of purchase.


Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.


Account will be charged for renewal within 24-hours prior to the end of the current period.


You can cancel your subscription via this url: https://support.apple.com/en-us/HT202039


Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase.


Privacy policy: http://scannerio.com/en/privacy.html


Term of use: http://scannerio.com/en/terms.html


9. Right of information and correction


You have the right to receive information on the data stored by Vacentras Uab relating to you. You also have the right to correct, block and have deleted incorrect data. To this end, please contact info@scannerio.com or write a letter to the above address.


10. Amendment to this data protection declaration


Vacentras Uab reserves the right to amend this data protection declaration. The current version of the data protection declaration can be accessed at any time at http://scannerio.com/en/privacy.html.